Privacy Policy

GLOBAL STUDY TECHNOLOGY LIMITED

Effective: January 10, 2024

This Privacy Policy describes how Global Study collects, uses, and discloses information associated with an identified or identifiable individual (referred to in this Privacy Policy as “Personal Data”) and what choices you have around this activity. If you have any questions, please don’t hesitate to contact us.When we refer to “Global Study”, we mean Global Study Technology Limited, as explained in more detail in the “Identifying the Data Controller and Processor” section below.

Table of Contents

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1. Applicability of this Privacy Policy

2. Information We Collect and Receive

3. How We Process Your Information and Our Legal Bases for Doing So

4. How We Access, User, Store and Share Your Information

5. Data Retention

6. Security

7. Age Limitations

8. Changes to this Privacy Policy

9. International Data Transfers

10. Data Protection Officer

11. Identifying the Data Controller and Processor

12. Your Rights

13. California Privacy Rights

14. Data Protection Authority

15. Contacting Global Study

1. Applicability of This Privacy Policy

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This Privacy Policy applies to Global Study’s online Student Advisor, AI Lead Qualifier and other productivity tools and platforms(collectively, the “Software”), including the associated Global Study mobile and desktop applications (collectively, the “Services”), GlobalStudy.com and other Global Study websites (collectively, the “Websites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with Global Study. If you do not agree with this Privacy Policy, then do not access or use the Services, Websites or any other aspect of Global Study’s business. For the avoidance of doubt, this is the only privacy policy that applies to Global Study.

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This Privacy Policy does not apply to any third-party applications or software that integrate with the Services through the Global Study platform (“Third-Party Services”), or any other third-party products, services or businesses who will provide their services under their own terms of service and privacy policy. In addition, a separate agreement, which may include our separate Software Terms of Service, governs delivery, access and use of the Services (the “Customer Agreement”), including the processing of data such as messages, files or other content submitted through Services accounts (collectively, “Customer Data”). The organization (e.g., your employer or another entity or person) that entered into the Customer Agreement (“Customer”) controls its instance of the Services and any associated Customer Data. If you have any questions about specific settings and privacy practices, please contact the Customer with which you work. If you have received an invitation to join Student Advisor but have not yet created an account, you should request assistance from the Customer that sent the invitation.

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California Notice of Collection of Personal Information: We collect the information described below under “Information We Collect and Receive” for the business and commercial purposes described below under “Information Use.” To learn more about exercising your California Privacy Rights please review the “California Privacy Rights” section below.

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2. Information We Collect And Receive

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Global Study will collect and receive information through operating the Services and Websites, and through other interactions with Global Study. Such information will include Customer Data and other information and data (“Other Information”) in a variety of ways:

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Customer Data. Customers or individuals granted access to our Software by a Customer (“Authorized Users”) routinely submit Customer Data (such as messages, files or other content submitted through Services accounts) to Global Study when using the Services.

Other Information. Global Study also collects, generates and/or receives the following categories of other information.

1. Account information: To create or update an account using our Software, you or our Customer (e.g. your employer) supply Global Study with an email address, phone number, and/or other account set up. In addition, Customers that purchase a paid version of the Services provide Global Study (or its payment processors) with billing details such as credit card information, banking information, and/or a billing address.
2. Usage information:

Services metadata. When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way that an Authorized User uses the Services. For example, Global Study logs the sessions, people, features, content, and links you view or interact with, the types of files shared and what Third-Party Services are used (if any).
Log data. As with most websites and technology services delivered over the Internet, our servers automatically collect information when you access or use our Websites or Services and record it in log files. This log data may include your Internet Protocol (IP) address, the address of the web page you visited before using the Website or Services, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, and your language preferences.
Device information. Global Study may collect information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings.‍
Location information. We may receive information from you, our Customers and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer (who is our Customer) or an IP address received from your browser or device to determine approximate location to assist with localization or for security purposes.

3. Cookie information: Global Study uses a variety of cookies and similar technologies in our Websites and Services to help us collect Other Information.
4. Third-Party Services information: A Customer can choose to permit or restrict Third-Party Services for its accounts and Global Study can receive personal data from such Third-Party Services. Typically, Third-Party Services are software that integrate with our Services, and a Customer can permit its Authorized Users to enable and disable these integrations for its accounts. Global Study may also develop and offer Global Study applications that connect the Services with a Third-Party Service. Once enabled, the provider of a Third-Party Service may share certain information with Global Study. For example, if a cloud storage application you are using is enabled to permit files to be imported to a Student Advisor student journey tracker, we may receive the user name and email address of Authorized Users, along with additional information that the application makes available to Global Study to facilitate the integration. Authorized Users should check the privacy settings and notices in these Third-Party Services to understand what data may be disclosed to Global Study. When a Third-Party Service is enabled, Global Study is authorized to connect and access Other Information made available to Global Study in accordance with our agreement with the provider of the Third-Party Service and any permission(s) granted by our Customer (including, by its Authorized User(s)). Examples of information which Global Study may receive in this manner include whether you successfully created a new account or interacted with a third-party application in a way that is attributable to Global Study usage activity. We do not, however, receive or store passwords for any of these Third-Party Services when connecting them to the Services.
5. Contact information: In accordance with the consent process provided by your device or other third-party API, any contact information that an Authorized User chooses to import (such as importing student information from a device or API), forward or upload to the Services (for example, when sending emails to the Services) is collected when using the Services.
6. Third-Party data: Global Study may receive data about organizations, industries, lists of companies that are customers, Website visitors, marketing campaigns and other matters related to our business from parent corporation(s), affiliates and subsidiaries, our partners, or others that we use to make our own information better or more useful. This data may be combined with Other Information we collect and might include aggregate-level data, such as which IP addresses correspond to zip codes or countries. Or it might be more specific: for example, how well an online marketing or email campaign performed.
7. Audio and video metadata: Global Study may receive, capture, and store metadata derived from your use of features such as video room conversations, and additional related data such as data regarding the date and time of your video room conversations and the Authorized User that you connected with.
8. Additional information provided to Global Study: We also receive Other Information when submitted to our Websites or in other ways, such as responses or opinions you provide if you participate in a focus group, contest, activity or event, feedback you provide about our products or services, information you provide if you apply for a job with Global Study, enroll in a certification program or other educational program hosted by Global Study or a vendor, request support, interact with our social media accounts or otherwise communicate with Global Study.

Generally, no one is under a statutory or contractual obligation to provide any Customer Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as account setup details, is not provided, we may be unable to provide the Services.

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3. How We Process Your Information and our Legal Bases for Doing So

Customer Data will be used by Global Study in accordance with a Customer’s instructions, including to provide the Services, any applicable terms in the Customer Agreement, a Customer’s use of Services functionality, and as required by applicable law. Global Study is a processor of Customer Data and the Customer is the controller. Customer may, for example, use the Services to grant and remove access to a Student Advisor account, assign roles and configure settings, access, modify, export, share, and remove Customer Data, and otherwise apply its policies to the Services.

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Global Study uses Other Information to operate our Services, Websites, and business. More specifically, Global Study uses Other Information for the following purposes:

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Compliance With A Legal Obligation:

‍Global Study processes Other Information when we comply with a legal obligation including, for example, to access, preserve or disclose certain information if there is a valid legal request from a regulator, law enforcement or others. For example, a search warrant or production order from law enforcement to provide information in relation to an investigation, such as your profile picture or IP address.

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We use account information, Usage information, Cookie information, Third-Party Services Information, Contact information, Third-Party data, Audio and video metadata, and Additional information provided to Global Study for compliance with a legal obligation.

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Legitimate Interests:

We rely on our legitimate interests or the legitimate interests of a third-party where they are not outweighed by your interests or fundamental rights and freedoms ("legitimate interests").

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To provide, update, maintain and protect our Services, Websites, and business: This includes the use of Other Information to support delivery of the Services under a Customer Agreement, prevent or address service errors, security or technical issues, analyze and monitor usage, trends and other activities, or at an Authorized User’s request.

It is in our and your interests to provide, update, maintain and protect our Services, Websites, and business.

To develop and provide search, learning and productivity tools and additional features: Global Study tries to make the Services as useful as possible for specific accounts and Authorized Users. For example, we may:

Improve the Astro AI Memory Bank by using Other Information to help determine and rank the relevance of content, channels or expertise to an Authorized User.
Make Services or Third-Party Service suggestions based on historical use and predictive models.
Identify organizational trends and insights.
Customize a Services experience.
Create new productivity features and products.
It is in our interest and in the interest of Customers and Authorized Users to continuously improve and develop the customer support we provide.

To investigate and help prevent security issues and abuse: We may use a variety of tools such as device fingerprinting to prevent issues and abuse. We may process, including in an automated fashion, Other Information to better understand how Global Study is used or to prevent spam or abuse.

It is in our interest to keep the Service secure and to detect, prevent, and address abuse (such as spam) and to investigate and take action in respect of suspicious activity on the Services.

To aggregate or de-identify information: In some cases, we aggregate or de-identify information we have associated with you and use the resulting information, for example, to improve the Services.

It is in our interest to research and improve the Services.
It is in the interests of Customers and Authorized Users to practice data minimization and privacy by design in respect of their information.

Share information with others, including law enforcement and to respond to legal requests:

It is in our interest and the interest of the general public to prevent and address fraud, unauthorized use of Global Study, violations of our terms or other harmful or illegal activity; to protect ourselves, our users or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm.

Transfer, store or process your information outside the European Economic Area: As the Websites and Services operate globally, with Customers around the world, we need to share information we collect globally. We carry out necessary transfers outside the European Economic Area, including to Australia, Canada, Japan, India, South Korea, and the United States, to provide, update, maintain and protect our Services, Websites and business. For more information, review the “International Data Transfers” section below.

In our and your interests to provide, update, maintain and protect our Services, Websites and business.

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We use account information, Third-Party Services Information, Third-Party data, and Additional information provided to Global Study for the following legitimate interests:

To communicate with you by responding to your requests, comments, and questions. If you contact us, we may use your Other Information to respond.

It is in our, our Customers’ and Authorized Users’ interests to facilitate communication (for example to answer questions from Customers).

To send service emails and other communications: For example, we may:

Send you service, technical, and other administrative emails, messages, and other types of communications; or
Contact you to inform you about changes in our Services, our Service offerings, and important Service-related notices, such as security and fraud notices. These communications are considered part of the Services, and you may not opt out of them. It is in our Customers and Authorized Users’ interests to address service-related issues.

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We use account information and Usage information for the following legitimate interests:

For billing, account management, and other administrative matters: Global Study may need to contact you for invoicing, account management, and similar reasons, and we use account data to administer accounts and keep track of billing and payments.

It is in our interest to facilitate the effective provision and administration of the Websites and Services.

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We use Workspace and account information, Usage Information, Cookie information, Third-Party Services Information, Third-Party data, and Additional information provided to Global Study for the following legitimate interests:

To send marketing emails and other communications: We sometimes send emails about new product features, promotional communications, or other news about Global Study. These are marketing messages, so you can control whether you receive them. If you have additional questions about a message you have received from Global Study, please get in touch through the contact mechanisms described below.

It is in our interest to promote the Websites and Services and send our direct marketing.

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4. How we Access, Use, Share and Store Your Information.

This section describes how Global Study may share and disclose Information, as described in the section entitled 'Information We Collect and Receive' above. Customers determine their own policies and practices for the sharing and disclosure of Information to third parties. Global Study does not control how a Customer or any third party chooses to share or disclose Information.

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Student Advisor allows you to create and automatically manage events related to your activity within Student Advisor. To do so, Student Advisor uses OAuth token-based authentication mechanism, which gives access to your Google account data without letting it know your password. This token is securely stored on our servers and used to access Google Calendar API to manage events related to your activity in Student Advisor.

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A. In particular, Student Advisor:

Will only use access to read, modify and delete events within your calendar including event metadata, summary, start and end date.
Does not store any data related to your Google calendar content.
Will read and store your primary Google account email address in order to correctly identify you and link to a proper account in the calendar event link.
Will only create new events based on your direct interaction by pressing the ‘Add to Google Calendar’ button.
Will only modify or delete google calendar events that were created through Student Advisor.
Will not use this Google Calendar data for serving advertisements.
Will not allow humans to read this data.
Google Calendar integration is optional, thus authorization of your Google account is not mandatory to use Student Advisor.

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You can revoke Student Advisor access to your Google account anytime by going to Carl configuration or directly at https://globalstudy.chat/community/microbot/carl/configure (address requires being signed in).

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Student Advisor’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

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B. We may share and disclose your Information whenproviding the Services:

The Customer’s Instructions. Global Study may share and disclose Information in accordance with a Customer’s instructions and with appropriate consent, including any applicable terms in the Customer Agreement and the Customer’s use of Services functionality and in compliance with applicable law and legal process. Some sharing at a Customer’s request may incur additional fees.

To enable Global Study to follow our Customers’ instructions, Global Study provides administrator controls to allow Customers to manage their accounts. For example, we follow our Customers’ instructions to enable or disable Authorized Users' use of various features of the Services, such as the Retool administrative dashboard.
We also follow Customer and Authorized User instructions on how an Authorized User’s profile may be displayed within a Customer’s account or when shared through other features.
Customers may also provide their Authorized Users with the ability to adjust the audience and visibility of certain Customer Data.

Displaying the Services: When an Authorized User submits Information, it may be displayed or discoverable to other Authorized Users in the same or connected account(s). For example, an Authorized User’s email address may be displayed with their profile, or other profile and organizational information may be displayed to Authorized Users.

Collaborating with Others: The Services provide different ways for Authorized Users working to collaborate and interact. Information, such as an Authorized User’s profile and organizational information, may be shared, subject to the policies and practices of the account(s) you use. For example, depending on the settings of your account, to enable connections with other Authorized Users, your profile may be shared or searchable or discoverable by Authorized Users. In many instances, Global Study includes either administrator controls or user controls, depending on the use case, with respect to external collaboration. Authorized Users may also decide to expand the visibility of certain content and Customer Data, such as files.

Customer Access: Owners, administrators, Authorized Users, and other Customer representatives and personnel may be able to access, modify, or restrict access to Information. This may include, for example, your employer using features of the Services to access or modify your profile details or to export logs of account activity.

Third-Party Service Providers and Partners: We may engage third-party companies or individuals as service providers or business partners to process Information and support our business. These third parties may, for example, provide virtual computing and storage services, assist Global Study with verifying Owners and Customers, or we may share business information to develop strategic partnerships with Third-Party service providers to support our common customers. In this respect, depending on the Third-Party service provided, Global Study may share your Information.

Third-Party Services: A Customer may enable, or permit Authorized Users to enable, Third-Party Services. We require each Third-Party Service provider to disclose all permissions for information accessible through the Services, but we do not guarantee that they do so. When Third-Party Services are enabled by a Customer or an Authorized User, Global Study may share Information with Third-Party Services. Third-Party Services are not owned or controlled by Global Study, and third parties that have been granted access to Information may have their own policies and practices for its collection, use, and sharing. Please check the permissions, privacy settings, and notices for these Third-Party Services or contact the provider for any questions.

Forums: The Information you choose to provide in a community forum, including personal data, will be publicly available.

Organizers and Sponsors of Events/Webinars: If you attend an event or webinar organized by Global Study, we may share your profile and organizational information with the event or webinar sponsors when you register, have your badge scanned, or join a breakout room. If required by applicable law, you may consent to such sharing via the registration form or by allowing your attendee badge to be scanned at a sponsor booth. In these circumstances, your information will be subject to the sponsors’ privacy statements. For more information, please refer to the terms provided when you register for such an event or webinar.

Professional Advisers: We may share your Information with professional advisers acting as service providers, processors, controllers, or joint controllers - including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance and accounting services, and to the extent we are legally obliged to share or have a legitimate interest in sharing your Information containing personal data.

Corporate Affiliates: Global Study may share Information with our corporate affiliates, parents, and/or subsidiaries.

During a Change to Global Study’s Business: If Global Study engages in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of Global Study’s assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of the Information described in the ‘Information We Collect and Receive’ section may be shared or transferred, subject to standard confidentiality arrangements.

Aggregated or De-identified Data: We may disclose or use aggregated or de-identified Information for any purpose. For example, we may share aggregated or de-identified Information with prospects or partners for business or research.

Law Enforcement and Regulators: If we receive a request for information, we may disclose Other Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.

To Enforce Our Rights, Prevent Fraud, and for Safety: To protect and defend the rights, property, or safety of Global Study, its users, or third parties, including enforcing its contracts or policies, or in connection with investigating and preventing illegal activity, fraud, or security issues, including to prevent death or imminent bodily harm.

With Consent: Global Study may share Information with third parties when we have consent to do so or as otherwise permitted in this Privacy Policy. For accounts registered to corporate entities, Global Study may share Information with the consent of the account primary owner or authorized corporate officer, or their designee. For accounts created without a formal corporate entity affiliation, Global Study may require user consent.

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5. Data Retention

Global Study will retain Customer Data in accordance with a Customer’s instructions (including to perform any applicable terms in the Customer Agreement and through Customer’s use of Services functionality) and as required by applicable law. Customer may customize its retention settings and, depending on the Services plan, apply those customized settings. The Customer may also apply different settings to messages, files or other types of Customer Data. The deletion of Customer Data and other use of the Services by the Customer may result in the deletion and/or de-identification of certain associated Other Information.

Global Study may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy (such as to provide the Services, including any optional features you use, and to provide customer support). This may include keeping your Other Information after you have deactivated your account for the period of time needed for Global Study to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

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6. Security

Global Study takes security of data very seriously. Global Study works hard to protect Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, Global Study cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.

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7. Age Limitations

Global Study does not allow use of our Services and Websites by anyone younger than 13years old, to the extent prohibited by applicable law. If you learn that any one younger than 16 has unlawfully provided us with personal data, please contact us and we will take steps to delete such information.

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8. Changes To This Privacy Policy

Global Study may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, Global Study will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.

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9. International Data Transfers

Global Study may transfer your Personal Data to countries other than the one in which you live, including transfers to the United States. To the extent that Personal Data is transferred abroad, Global Study will ensure compliance with the requirements of the applicable laws in the respective jurisdiction in line with Global Study’s obligations.

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In particular, we offer the following safeguards if Global Study transfers Personal Data from jurisdictions with differing data protection laws:

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European Commission’s Standard Contractual Clauses. Global Study uses Standard Contractual Clauses approved by the European Commission (and the equivalent standard contractual clauses for the UK where appropriate) for transfers to, among others, Australia, Canada, India, Japan, South Korea, and the United States. Global Study will transfer your Personal Data to facilitate the provision of the Services.

Asia-Pacific Economic Cooperation Cross-Border Privacy Rules System And Privacy Recognition For Processors. Global Study’s privacy practices, described in this Privacy Policy, comply with the Asia-Pacific Economic Cooperation (“APEC”) Cross Border Privacy Rules (“CBPR”) system and the Privacy Recognition for Processors (“PRP”). The APEC CBPR system provides a framework for organizations to ensure protection of personal data transferred among participating APEC economies and the PRP demonstrates an organization’s ability to provide effective implementation of a personal data controller’s privacy obligations related to the processing of personal information. More information about the APEC framework can be found here. If you have an unresolved privacy or data use concern related to our APEC CBPR or PRP certifications that we have not addressed satisfactorily, you may contact us at legal@global.study.

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10. Data Protection Officer

To communicate with our Data Protection Officer, please email dpo@global.study.

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11. Identifying The Data Controller And Processor

Data protection law in certain jurisdictions differentiates between the “controller” and “processor” of information. In general, Customer is the controller of Customer Data. In general, Global Study is the processor of Customer Data and the controller of Other Information.

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12. Your Rights

Individuals in the European Economic Area, the United Kingdom, Brazil, and across the globe have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to your personal information, as well as to seek to update, delete, or correct this information. You can do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact the Customer who controls your account for additional access and assistance.

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To the extent that Global Study’s processing of your Personal Data is subject to the General Data Protection Regulation or other applicable laws requiring a legal basis for processing Personal Data, such as the UK Data Protection Act and the Brazilian General Data Protection Act (Lei Geral de Proteção de Dados), Global Study primarily relies on its legitimate interests, described above, to process your Personal Data. Where we rely on legitimate interests to process your Personal Data, you can object to that processing by contacting us as described in the “Contacting Global Study” section below. In response to your objection, we will stop processing your information for the relevant purposes unless we have compelling grounds in the circumstances or the processing is necessary in the context of legal claims. Global Study may also process Other Information that constitutes your Personal Data for direct marketing purposes and you have a right to object to Global Study’s use of your Personal Data for this purpose at any time.

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13. Your California Privacy Rights

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA,” as amended by the California Privacy Rights Actor “CPRA”.

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California law requires that we detail the categories of personal information that we collect and disclose for certain “business purposes,” such as to service providers that assist us with securing our services or marketing our products, and to such other entities as described in earlier sections of Privacy Policy. In addition to the information provided above in the ‘Information We Collect And Receive’ section, we collect the following categories of personal information from you, your employer, data analytics providers, data brokers, and Third-Party Services for our business purposes:

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Identifiers/contact information;
Commercial information;
Internet or electronic network activity information;
Financial information;
Geolocation information;
Professional or employment-related information;
Audio and visual data;
In limited circumstances where allowed by law, information that may be protected under California or United States law; and
Inferences drawn from any of the above categories.

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Global Study does not sell (as such term is defined in the CCPA or otherwise) the personal information we collect (and will not sell it without providing a right to opt out). We may also share personal information (in the form of identifiers and internet activity information) with third party advertisers for purposes after getting advertisements on non-Global Study websites, applications, and services. In addition, we may allow third parties to collect personal information from our sites or services if those third parties are authorized service providers who have agreed to our contractual limitations as to their retention, use, and disclosure of such personal information, or if you use our sites or services to interact with third parties or direct us to disclose your personal information to third parties.

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Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use, disclose, or may sell this information), to delete their personal information, to opt out of any“ sales”, to know and opt out of sharing of personal information for delivering advertisements on non-Global Study websites, and to not be discriminated against for exercising these rights.

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California consumers may make a request pursuant to their rights under the CCPA by contacting us at privacy@global.study. We will verify your request using the information associated with your account, including email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf. Authorized agents must submit proof of authorization.

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If you would like to opt-out of sharing activity based on your cookie identifiers, turn on a Global Privacy Control in your web browser or browser extension. Please see the California Privacy Protection Agency’s website at https://oag.ca.gov/privacy/ccpa formore information on valid Global Privacy Controls. If you would like to opt-out of sharing activity based on other identifiers (like email address or phone number), contact us in accordance with the “Contacting Global Study” section, below.

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For more information on Global Study’s role and obligations under the CCPA, please visit their website.

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14. Data Protection Authority

Subject to applicable law, you also have the right to (i) restrict Global Study’s use of Other Information that constitutes your Personal Data and (ii) lodge a complaint with your local data protection authority. If, however, you believe that we have not been able to assist with your complaint or concern, and you are located in the European Economic Area or the United Kingdom, you have the right to lodge a complaint with the competent supervisory authority. If you work or reside in a country that is a member of the European Union or that is in the EEA, you may find the contact details for your appropriate data protection authority on the following website. If you are a resident of the United Kingdom you may contact the UK supervisory authority, the Information Commissioner’s Office.

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15. Contacting Global Study

Please also feel free to contact Global Study if you have any questions about this Privacy Policy or Global Study’s practices, or if you are seeking to exercise any of your statutory rights. Global Study will respond within a reasonable timeframe. You may contact us at privacy@global.study.

GLOBAL STUDY TECHNOLOGY LIMITED

‍Last updated September 14, 2023

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Thank you for selecting the Services offered by Global Study Technology Limited and/or its subsidiaries and affiliates (referred to as "Global Study", "we", "our", or "us"). Review these Terms of Service ("Agreement") thoroughly. This Agreement is a legal agreement between you and Global Study. By accepting electronically (for example, clicking "I Agree"), installing, accessing or using the Services, you agree to these terms. If you do not agree to this Agreement, then you may not use the Services.

1. LICENSE

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1.1. Governing Agreement.

These Terms of Use ("Terms of Use") govern the relationship between you and Global Study Technology Limited (hereinafter "Global Study" or the “Company” or "Us" or "We") regarding your use of the Company’s website and applications (the “Application(s)”), including Student Advisor and any other digital products and related services (the "Service"). For purposes of these Terms of Use, "Global Study" means Global Study Technology Limited located at 25 Silverton Road, London, England W6 9NY.

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1.2. Privacy Policy

Use of the Service is also governed by the Company’s Privacy Policy, which you can read here: https://www.globalstudy.ai/privacy-policy. Your privacy is very important to us. We designed the Company’s Privacy Policy to make important disclosures about how we collect and use your content and information and how you can use the Service to share such information with others.

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We encourage you to read the Global Study Privacy Policy, carefully, and use it to help make informed decisions.

By creating an account (“Account”) or accessing or using the Service you accept and agree to be bound by these Terms of Use and consent to the collection, use and storage of your information as outlined in Company’s Privacy Policy.

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1.3. Updates to the Terms of Use and Global Study Privacy Policy

Global Study reserves the right, at our discretion, to change, modify, add or remove portions of these Terms of Use and its Privacy Policy at any time by posting the amended Terms on the Global Study Service.

You may also be given additional notice, such as an e-mail message or messaging within the Service, of any changes. You will be deemed to have accepted such changes by continuing to use the Service. Except as otherwise stated, all amended terms shall automatically be effective 30 days after they are initially posted. Global Study may also revise other policies, codes or rules at any time, and the new versions will be available on www.globalstudy.ai or in the Service.

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If you initiated a dispute with Global Study before we posted any amendment to the Terms of Use or Privacy Policy, the amendments will not apply.

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If at any point you do not agree to any portion of the current version of our Terms of Use, the Global Study Privacy Policy, or any other Global Study policy, rules or codes of conduct relating to your use of the Service, your right to use the Service shall immediately terminate, and you must immediately stop using the Service. To the extent the Terms of Use or Global Study Privacy Policy conflict with any other Global Study terms, policy, rules or codes of conduct, the terms contained in these Terms of Use and in the Global Study Privacy Policy shall take precedence.

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1.4. Grant of a Limited License to Use the Service

Subject to your agreement and continuing compliance with these Terms of Use and any other relevant Global Study policies, Global Study grants you a non-exclusive, non-transferable, revocable limited license subject to the limitations in Sections 1.5-1.9 to access and use the Service using a Global Study supported web browser (such as Google Chrome), our downloadable Application or mobile device solely for your own personal, non-commercial purposes. You agree not to use the Service for any other purpose.

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1.5. Accessing the Service

Before accessing or using the Service, including browsing any Global Study website or accessing any of our Applications, you must agree to these Terms of Use and the Privacy Policy. You may also be required to register an account on the Service (an "Account"), have a valid account on a social networking service ("SNS") through which you connect to the Service, or have an account with the applications provider for your mobile device. If you are between the ages of 13 and 17, you represent that your legal guardian has reviewed and agreed to these Terms.

You must provide all equipment and software necessary to connect to the Service, including, but not limited to, a mobile device that is suitable to connect with and use the Service, in cases where the Service offers a mobile component.

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You are responsible for any fees, including Internet connection or mobile fees, that you incur when accessing the Service.

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1.6. Use of the Service

The following restrictions apply to the use of the Service:

a. You shall not create an Account or access the Service if you are under the age of 13;

b. You shall monitor your Account to restrict use by minors, and you will deny access to children under the age of 13. You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument (e.g. billing to your mobile phone bill) by minors;

c. You shall not have more than one Account, per platform or SNS, at any given time, and shall not create an account using a false identity or information, or on behalf of someone other than yourself;

d. You shall not create an Account or use the Service if you are a convicted sex offender;

e. You shall not have an Account or use the Service if you have previously been removed by Global Study, or previously been banned from using the Application;

f. You shall use your Account only for non-commercial purposes;

g. You shall not use your Account to advertise, or solicit, or transmit any commercial advertisements, including chain letters, junk e-mail or repetitive messages (spim and spam) to anyone;

h. You shall not use your Account to engage in any illegal conduct;

i. You shall not rent, lease, sell, trade, gift, bequeath or otherwise transfer your Account or any virtual items or virtual currency associated with your Account to anyone without Company’s written permission;

j. You shall not access or use an Account which has been rented, leased, sold, traded, gifted, bequeathed, or otherwise transferred from the Account creator without Company’s permission; and

k. If you access the Service from an SNS you shall comply with its Terms of Use/use as well as these Terms of Use.

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1.7. Account Information

When creating or updating an Account on the Service, you are required to provide Global Study with certain personal information, which may include your name, birth date, e-mail address, and, in some cases, payment information. This information will be held and used in accordance with the Company’s Privacy Policy. You agree that you will supply accurate and complete information to Global Study, and that you will update that information promptly after it changes.

You understand that on our websites and in our Application, your user ID number, name, profile picture and other personal information may be publicly available and that search engines may index your name and profile photo.

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1.8. Username and Password

During the Account creation process in the Application, you will be asked to enter your mobile number and may be required to select a username and password ("Login Information"). The following rules govern the security of your Login Information:

a. You shall not share the Account or the Login Information, nor let anyone else access your account or do anything else that might jeopardize the security of your Account;

b. In the event you become aware of or reasonably suspect any breach of security, including any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify Global Study and modify your Login Information;

c. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you; and

d. You are responsible for anything that happens through your Account. Global Study reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third party that a username violates the third party’s rights.

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1.9. License Limitations

Any use of the Service in violation of these license limitations (“License Limitations”) is strictly prohibited, can result in the immediate revocation of your limited license granted by Section 1.4, and may subject you to liability for violations of law. ANY ATTEMPT BY YOU TO DISRUPT OR INTERFERE WITH THE SERVICE INCLUDING UNDERMINING OR MANIPULATING THE LEGITIMATE OPERATION OF ANY COMPANY APPLICATION IS A VIOLATION OF COMPANY POLICY AND MAY BE A VIOLATION OF CRIMINAL AND CIVIL LAWS.

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You agree that you will not, under any circumstances:

a. Engage in any act that Global Study deems to be in conflict with the spirit or intent of the Service, including but not limited to circumventing or manipulating these Terms, or Application rules and policies;

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b. Make improper use of the Company’s support services, including by submitting false abuse reports; or

c. Use the Service in connection with any violation of any applicable law or regulation, or do anything that promotes the violation of any applicable law or regulation.

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CHEATING AND HACKING - You agree that you will not, under any circumstances:

d. Use cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, the Application or any Global Study experience;

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e. Use the Service in order to design or assist in the design of cheats, automation software, bots, hacks, mods or any other unauthorized third-party software designed to modify or interfere with the Service, the Application or any Global Study experience;

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f. Without Company’s express written consent, modify or cause to be modified any files that are a part of the Service or the Application;

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g. Disrupt, overburden, or aid or assist in the disruption or overburdening of (1) any computer or server used to offer or support the Service or any Global Study environment (each a "Server"); or (2) the enjoyment of the Service the Application by any other person;

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h. Institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person’s use or enjoyment of the Service; or

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i. Attempt to gain unauthorized access to the Service, Accounts registered to others or to the computers, Servers, or networks connected to the Service by any means other than the user interface provided by Global Study, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service;

OFFENSIVE OR INFRINGING CONTENT - You agree that you will not, under any circumstances:

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j. Post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive;

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k. Post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content;

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l. Attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including Global Study employees, including Company’s customer service representatives; or

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m. Make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity or impersonates any other person, including without limitation a Global Study employee; COMMERCIAL ACTIVITY - You agree that you will not, under any circumstances:

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n. Without the Company’s express written consent, use the Service, the Application, or any part of the Service, for any commercial purpose, including but not limited to, (1) permitting, authorizing, or offering use of the Service, the Application, or any part thereof at a cyber café, computer gaming center or any other commercial establishment provided however that, for clarity, providing the means for users to access the Internet is not prohibited by the forgoing, or (2) communicating or facilitating any commercial advertisement or solicitation;

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p. Transmit unauthorized communications through the Service, including junk mail, chain letters, spam and any materials that promote malware, spyware and downloadable items;

UNAUTHORIZED USE OR CONNECTION TO THE SERVICE - You agree that you will not, under any circumstances:

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q. Interfere or attempt to interfere with the proper functioning of the Service or connect to or use the Service in any way not expressly permitted by these Terms of Use;

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r. Use any unauthorized third-party software that accesses, intercepts, "mines", or otherwise collects information from or through the Service or that is in transit from or to the Service, including, without limitation, any software that reads areas of RAM or streams of network traffic used by the Service to store information about any Global Study user. Global Study may, at its sole and absolute discretion, allow the use of certain third-party user interfaces;

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s. Intercept, examine or otherwise observe any proprietary communications protocol used by a client, a Server, or the Service, whether through the use of a network analyzer, packet sniffer or other device;

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t. Make any automated use of the system, or take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;

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u. Bypass any robot exclusion headers or other measures we take to restrict access to the service or use any software, technology, or device to send content or messages, scrape, spider, or crawl the Service, or harvest or manipulate data;

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v. Use, facilitate, create, or maintain any unauthorized connection to the Service, including without limitation (1) any connection to any unauthorized server that emulates, or attempts to emulate any part of the Service, or (2) any connection using programs, tools, or software not expressly approved by Global Study;

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w. Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service, or to obtain any information from the Service using any method not expressly permitted by Global Study; or

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x. Copy, modify or distribute rights or content from any Global Study site of the Application, or Company’s copyrights or trademarks or use any method to copy or distribute the content of the Service except as specifically allowed in these Terms of Use;

COLLECTION AND PUBLICATION OF PERSONAL INFORMATION - You agree that you will not, under any circumstances:

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y. Solicit or attempt to solicit personal information from other users of the Service; or

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z. Collect, harvest or post anyone’s private information, including personally identifiable information (whether in text, image or video form), identification documents, or financial information through the Service.

aa. upload or transmit (or attempt to upload or to transmit), without the Company’s express permission, any material that acts as a passive or active information collection or transmission mechanism, including, without limitation, clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies or other similar devices (sometimes referred to as "spyware," "passive collection mechanisms" or "pcms").

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1.10. Suspension and Termination of Account and Service

WITHOUT US LIMITING ANY OTHER REMEDIES THAT MAY BE AVAILABLE TO US, GLOBAL STUDY MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO GLOBAL STUDY SERVICES OR PORTIONS THEREOF IF YOU ARE, OR GLOBAL STUDY SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OF USE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USERNAME AND PERSONA AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND GLOBAL STUDY IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.

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WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND USER ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. WE MAY ALSO IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.

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Global Study reserves the right to stop offering and/or supporting the Service or part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, Global Study shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Services.

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Termination of your Account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.

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You may cancel any Account registered to you at any time by following the instructions on www.GlobalStudy.ai or in the Application.

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1.11. Ownership

1.11.1. The Service (including any Applications, titles, computer code, themes, objects, characters, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, character profile information, and server software) are copyrighted works owned by or licensed to Global Study. Global Study reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with the Service.

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1.11.2. Accounts

YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF GLOBAL STUDY. GLOBAL STUDY RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.

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1.11.3. Content

Global Study owns, has licensed, or has rights to use all of the content that appears in the Service. You agree that you have no right or title in any content that appears in the Service, whether those are earned or purchased from Global Study, or any other attributes associated with an Account or stored on the Service.

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1.11.4. User Content

"User Content" means any communications, images, sounds, and all the material, data, and information that you upload or transmit through the Service, or that other users upload or transmit, including without limitation any chat text.

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By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant that such transmission or submission is (a) accurate and not confidential; (b) not in violation of any laws, contractual restrictions or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the User Content; (c) free of viruses, adware, spyware, worms or other malicious code; and (d) you acknowledge and agree that any of your personal information within such content will at all times be processed by Global Study in accordance with its Privacy Policy.

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You also grant Global Study a perpetual and irrevocable (which means, never-ending) (other than as provided below), worldwide, fully paid-up and royalty free, non-exclusive, unlimited license, including the right to sublicense and assign to third parties, and right to copy, reproduce, fix, adapt, modify, improve, translate, reformat, create derivative works from, manufacture, introduce into circulation, commercialize, publish, distribute, license, sublicense, transfer, rent, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way now known or in the future discovered, your User Content as well as all modified and derivative works thereof. To the extent permitted by applicable laws, you hereby waive any moral rights you may have in any User Content. The license you grant Us to use user posted content (except any content you submit in response to Global Study promotions and competition or any other content specifically solicited by Global Study) ends when you delete your User Content or you close your Account unless your User content has been shared with others, and they have not deleted it. However, you understand and accept that removed content may persist in back-up copies for a reasonable period of time.

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2. USER CONTENT

2.1. Content Screening

Global Study assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Service for inappropriate content or conduct.

We do not, and cannot, pre-screen or monitor all User Content. However, at our discretion, our representatives or technology may monitor and/or record your interaction with the Service or communications (including without limitation chat text) when you are using the Service.

By entering into these Terms of Use, you are providing your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.

If at any time Global Study chooses, in its sole discretion, to monitor the Service, Global Study nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content.

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2.2. Information Use by Other Users of the Service

2.2.1. Public Discourse

The Service may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics. Global Study cannot guarantee that other users will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it on the Service. Global Study shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.

GLOBAL STUDY IS NOT RESPONSIBLE FOR A USER’S MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION YOU POST IN ANY FORUMS, BLOGS AND CHAT ROOMS.

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2.2.2. Responsible For Your Own Content

You are solely responsible for the information that you post on, through or in connection with the Service and that you provide to others.

Information, materials, products or services provided by other users (for instance, in their profiles) may, in whole or in part, be unauthorized, impermissible or otherwise violate these Terms of Use, and Global Study assumes no responsibility or liability for this material. If you become aware of misuse of the Service by any person, please use any "Report Abuse" link provided or contact us at support@global.study.

Global Study may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of Global Study violates these Terms of Use. Global Study reserves the right to limit the storage capacity of User Content that you post on, through or in connection with the Service.

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2.3. Disclosure

You expressly agree that We have the right, at all times, and at our sole discretion, to disclose any User Content and other information (including without limitation chat text, voice communications, IP addresses and your personal information): (a) in response to legal process (for example, a court order, search warrant or subpoena) when We have a good faith belief that the information is required to be disclosed in response to legal process; (b) to allow Us to satisfy any applicable law, regulation or governmental request; (c) to allow Us to enforce these Terms of Use, the Global Study Privacy Policy or any other agreement, terms or policy relating to the Service, (d) to protect our legal rights and remedies; (e) in other circumstances in which We believe the Service is being used in the commission of a crime (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction) and for the purpose of reporting the same to the appropriate authorities; (f) to report any other suspected crime or other offensive behavior to the appropriate authorities; (g) when We have a good faith belief that there is a threat to the health and/or safety of you or another person; or (h) when necessary either to protect the rights or property of Global Study, or for Us to render the Service you have requested.

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2.4. User Interactions

2.4.1 User Disputes

You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service. Global Study reserves the right, but has no obligation, to become involved in any way with these disputes.

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2.4.2 Release. If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. If you are a California resident, you waive California Civil Code § 1542, which says: ”A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which if known by him must have materials affected his settlement with the debtor.“

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3. FEES AND PURCHASE TERMS

3.1. Purchases

In the event that the Service allows you to purchase various goods or services ("Purchases"), ALL PURCHASES MADE THROUGH THE SERVICE ARE NON-REFUNDABLE.

The provision of goods and services through the Service is a service provided by Global Study that commences immediately upon acceptance by Global Study of your purchase. By making such Purchases, you agree and accept that Global Study will provide them to you immediately following completion of your purchase. If you reside in the European Union and you purchase a product or service from Global Study, you have the right to withdraw from a purchase within seven calendar days, commencing on the day after the date of purchase (the "Cooling Off Period"). However, you lose your right of withdrawal if the performance of the services begins before the end of the Cooling Off Period. Accordingly, please note that if you purchase Virtual Items from us, your right of withdrawal is lost as the performance of our services begins immediately once your purchase is completed.

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3.2. Payment of Fees

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. Global Study may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT GLOBAL STUDY IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED GOODS OR SERVICES WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

4. THIRD PARTY ADVERTISING

4.1. Third Party Advertisements

You understand that the Service may feature advertisements from Global Study or third parties. The Company’s disclosure of information for third party advertising is addressed in Company’s Privacy Policy.

4.2. Links to Third Party Sites And Dealings With Advertisers

Global Study may provide links on the Service to third party websites or vendors who may invite you to participate in a promotional offer in return for receiving optional Services and/or upgrades. Any charges or obligations you incur in your dealings with these third parties are your responsibility. Global Study makes no representation or warranty regarding any content, goods and/or services provided by any third party even if linked from our Service, and will not be liable for any claim relating to any third-party content, goods and/or services. The linked sites are not under the control of Global Study and may collect data or solicit personal information from you. Global Study is not responsible for their content, business practices or privacy policies, or for the collection, use or disclosure of any information those sites may collect. Further, the inclusion of any link does not imply endorsement of Global Study of these linked sites.

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5. COPYRIGHT NOTICES/COMPLAINTS

It is the Company’s policy to respond to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act. Global Study reserves the right to terminate without notice any User's access to the Service if that User is determined by Global Study to be a "repeat infringer." In addition, Global Study accommodates and does not interfere with standard technical measures used by copyright owners to protect their materials.

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6. UPDATES TO THE SERVICE

You understand that the Service is an evolving one. Global Study may require that you accept updates to the Service and to Company’s Applications you have installed on your mobile device or computer. You acknowledge and agree that Global Study may update the Service, with or without notifying you. You may need to update third party software from time to time in order to receive the Service.

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7. DISCLAIMERS / LIMITATIONS / WAIVERS / INDEMNIFICATION

7.1. DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT USE OF THE SERVICE IS AT YOUR SOLE RISK AND IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE (EXCEPT ONLY TO THE EXTENT PROHIBITED UNDER APPLICABLE LAW WITH ANY LEGALLY REQUIRED WARRANTY PERIOD THE SHORTER OF THIRTY DAYS FROM FIRST USE OR THE MINIMUM PERIOD REQUIRED).

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WITHOUT LIMITING THE FOREGOING, NEITHER GLOBAL STUDY NOR ITS AFFILIATES OR SUBSIDIARIES, OR ANY OF THEIR DIRECTORS, EMPLOYEES, AGENTS, ATTORNEYS, THIRD-PARTY CONTENT PROVIDERS, DISTRIBUTORS, LICENSEES OR LICENSORS (COLLECTIVELY, "GLOBAL STUDY PARTIES") WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.

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7.2. LIMITATIONS; WAIVERS OF LIABILITY

YOU ACKNOWLEDGE AND AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY ANY APPLICABLE LAW, THE DISCLAIMERS OF LIABILITY CONTAINED HEREIN APPLY TO ANY AND ALL DAMAGES OR INJURY WHATSOEVER CAUSED BY OR RELATED TO USE OF, OR INABILITY TO USE, THE SERVICE UNDER ANY CAUSE OR ACTION WHATSOEVER OF ANY JURISDICTION, INCLUDING, WITHOUT LIMITATION, ACTIONS FOR BREACH OF WARRANTY, BREACH OF CONTRACT OR TORT (INCLUDING NEGLIGENCE) AND THAT THE GLOBAL STUDY PARTIES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES IN ANY WAY WHATSOEVER ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SERVICE.

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YOU FURTHER SPECIFICALLY ACKNOWLEDGE THAT THE GLOBAL STUDY PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE GLOBAL STUDY PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OTHER USERS OF THE SERVICE AND OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF THE SERVICE AND EXTERNAL SITES AND OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU.

UNDER NO CIRCUMSTANCES WILL THE GLOBAL STUDY PARTIES BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID GLOBAL STUDY IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM.

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YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID GLOBAL STUDY ANY AMOUNTS IN THE ONE HUNDRED AND EIGHTY DAYS (180) DAYS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT ANY SUCH CLAIM, YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY DISPUTE WITH GLOBAL STUDY IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.

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SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THE SECTION MAY NOT APPLY TO YOU.

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7.3. Indemnification

You agree to indemnify, save, and hold Global Study, its affiliated companies, contractors, employees, agents and its third-party suppliers, licensors, and partners harmless from any claims, losses, damages, liabilities, including legal fees and expenses, arising out of your use or misuse of the Service, any violation by you of these Terms of Use, or any breach of the representations, warranties, and covenants made by you herein. Global Study reserves the right, at Your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Global Study, and you agree to cooperate with Company’s defense of these claims. Global Study will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. You agree that the provisions in this paragraph will survive any termination of your Account(s) or of the Service.

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8. DISPUTE RESOLUTION

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8.1. General

If a dispute arises between you and Global Study, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and Global Study agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by emailing to support@global.study.

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8.2. Law and Forum for Legal Disputes

This Agreement and any dispute arising out of or related to it or the Service shall be governed in all respects by the laws of England and Wales, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Global Study must be resolved exclusively by a court located in London, England, except as otherwise agreed by the parties. You agree to submit to the personal jurisdiction of the courts located within London, England for the purpose of litigating all such claims or disputes.

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8.3. Improperly Filed Claims

All claims you bring against Global Study must be resolved in accordance with this Legal Disputes Section. All claims filed or brought contrary to Section 8.2 shall be considered improperly filed. Should you file a claim contrary to Section 8.2, Global Study shall be entitled to recover attorneys' fees and costs up to $1,000, provided that Global Study has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.

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9. SEVERABILITY

You and Global Study agree that if any portion of these Terms of Use or of the Global Study Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the Terms, which shall continue to be in full force and effect.

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10. GENERAL PROVISIONS

10.1. Assignment

Global Study may assign or delegate these Terms of Use and/or the Global Study Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Use or Privacy Policy without Company’s prior written consent, and any unauthorized assignment and delegation by you is ineffective.

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10.2. Supplemental Policies

Global Study may publish additional policies related to specific services such as forums, contests or loyalty programs (the “Supplemental Policies”). Your right to use such services is subject to those specific policies and these Terms of Use.

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10.3. Entire Agreement

These Terms of Use, any Supplemental Policies and any documents expressly incorporated by reference herein (including the Global Study Privacy Policy) all of which may be amended from time to time, contain the entire understanding of you and Global Study, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.

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10.4. No Waiver

The failure of Global Study to require or enforce strict performance by you of any provision of these Terms of Use or the Global Study Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of Company’s right to assert or rely upon any such provision or right in that or any other instance.

The express waiver by Global Study of any provision, condition, or requirement of these Terms of Use or the Global Study Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

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Except as expressly and specifically set forth in this these Terms of Use, no representations, statements, consents, waivers, or other acts or omissions by Global Study shall be deemed a modification of these Terms of Use nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of Global Study.

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10.5. Notices

We may notify you via postings on www.GlobalStudy.ai, and via e-mail or any other communications means to contact information you provide to us. All notices given by you or required from you under these Terms of Use or the Global Study Privacy Policy shall be in writing and addressed to: Global Study Technology Limited. Attn: LEGAL, 25 Silverton Road, London, England W6 9NY, or to legal@global.study. Any notices that you provide without compliance with this Section on Notices shall have no legal effect.

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10.6. Equitable Remedies

You acknowledge that the rights granted and obligations made under these Terms of Use to Global Study are of a unique and irreplaceable nature, the loss of which shall irreparably harm Global Study and which cannot be replaced by monetary damages alone so that Global Study shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.

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You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 7.2 (if any).

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10.7. Force Majeure

Global Study shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Global Study, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Company’s control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.

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Please read these terms and conditions ("terms and conditions", "terms") carefully before using globalstudy.ai website (“website”, "service") operated by Global Study Technology Limited ("us", 'we", "our").

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Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave the website accordingly. Global Study Technology Limited only grants use and access of this website, its products, and its services to those who have accepted its terms.

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Privacy policy

Before you continue using our website, we advise you to read our Privacy Policy regarding our user data collection. It will help you better understand our practices.

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Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Global Study Technology Limited assumes no responsibility for liabilities related to age misrepresentation.

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Intellectual property

You agree that all materials, products, and services provided on this website are the property of Global Study Technology Limited, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Global Study Technology Limited’s intellectual property in any way, including electronic, digital, or new trademark registrations.
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You grant Global Study Technology Limited a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish. For issues regarding intellectual property claims, you should contact the company in order to come to an agreement.

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User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

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We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

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Applicable law

By visiting this website, you agree that the laws of the London, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Global Study Technology Limited and you, or its business partners and associates.

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Disputes

Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court London and you consent to exclusive jurisdiction and venue of such courts.

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Indemnification

You agree to indemnify Global Study Technology Limited and its affiliates and hold Global Study Technology Limited harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.

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Limitation on liability

Global Study Technology Limited is not liable for any damages that may occur to you as a result of your misuse of our website.

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Global Study Technology Limited reserves the right to edit, modify, and change this Agreement at any time. We shall let our users know of these changes through electronic mail. This Agreement is an understanding between Global Study Technology Limited and the user, and this supersedes and replaces all prior agreements regarding the use of this website.